Tech Support for Windows, Apple and Linux Operating Systems – Minneapolis St. Paul, MN

For small and midsize businesses in the Twin Cities area, managing the operating system software running on individual computers is an important part of our comprehensive IT support. In most cases, the bulk of desktop and portable computers will be running on various versions of Microsoft Windows, including Windows 10, 8, 7, Vista and XP. Others are using Apple’s OS software, and a few might be running the open-source Linux operating system. Our certified and experienced network engineers work with our clients to offer complete support for these crucial software platforms that enable the application and supporting software that is the core of business productivity.

All of these operating systems must also interact seamlessly with the network that ties the overall computer capacity together. It’s not a simple task, and certainly not a job for amateurs. Our relationships with clients allow us to act as an on-demand consulting and technical support team, providing the necessary services at a fraction of the cost of an in-house staff.

• Installation, Coordination and Integration For All Desktop and Portable Computers

  A common issue for many Minnesota businesses we serve is that not every PC, laptop or notebook computer being used is running the same version of Windows or Apple OS. Older hardware may not have the capacity to run the latest Windows 10 or Apple OS X versions. The cost of hardware upgrades and replacement to support the most recent version may not make financial sense. Our experienced and resourceful engineers and technicians can easily maintain and integrate multiple versions of the Windows and Mac OS in use at our client’s facilities. We specialize in creating an ideal compatibility environment that works with your Windows Server Domain to allow maximum productivity for a mixed operating system environment.

• Automated Updates of Windows and Mac OS

  Both Microsoft and Apple include automatic update capabilities. When properly configured, important security updates are automatically downloaded and installed. We will establish a streamlined approach to these automatic updates that is timed to take place outside of normal business hours for all computers used at your location. These updates are crucial, since they include bug fixes and correct security flaws that can be exploited by harmful software and hackers. As long as Microsoft and Apple continue to support the OS versions you have with regular updates, it may not necessary to replace the OS with the latest version.

• Managing Windows Updates

  As Microsoft releases a new version of its Windows software once every few years, it discontinues support for some older versions. Before the support for an older version of Windows ends, it is important for businesses to update any computers running that version by installing a more recent or current version. For example, if your company still has PCs using Windows XP, they must be updated, since no further support and security updates by Microsoft will be available. For our Twin Cities clients, our technicians and engineers will identify the computers that need to be upgraded, inform you of upcoming support cancellations and suggest update strategies. If necessary, PCs can be upgraded with additional memory and data storage before installation of the latest Windows. The end of OS support is also an excellent time to consider retiring obsolete systems, replacing them with equivalent new computers to enhance productivity.

• Microsoft Windows and Mac OS Optimization

  Windows and Mac OS are extremely complex software platforms that control the memory, data storage, peripheral drivers, network activity, and many more functions. Over time, issues can develop in all of those systems to cause slowdowns and create other problems that may interfere with your operations. When issues develop, or on a preventive maintenance basis, our technicians and engineers will use powerful utility software to optimize performance, remove unnecessary files, update peripheral drivers, defragment data storage devices and tune up your individual PCs to return them to maximum performance. When performed regularly, these maintenance procedures can maintain peak productivity and prevent problems from developing. It is a cost-effective way to ensure a smoothly running technology environment throughout your enterprise.

• Anti-Virus Protection and Network Security

  The threat of malicious viruses and malware to the computers at your Minneapolis St. Paul area business is alarmingly high today. Any computer, connected to the internet or not, is vulnerable to infection with these malicious attacks, which can quickly spread throughout your network, crippling your productivity or worse. We can install effective anti-virus and anti-spyware software and configure it for automatic updates to minimize these risks. We will also protect your server software and firewalls, using enterprise-level solutions to reduce your vulnerability to attacks. If your network or individual computers do become infected, our technicians will scan for and remove any malicious software quickly and effectively.

IT Support for Windows and Mac OS – Twin Cities, MN

Without an in-house IT Department, it’s extremely difficult for businesses to successfully manage computers throughout their network environment. If neglected, those systems can lead to disastrous slowdowns and even data compromises and malicious software infections. That’s why our Minnesota top-rated IT services company offers comprehensive and complete IT services to our clients throughout the Minneapolis St. Paul area. It’s just one part of the many ways our certified, experienced engineers help companies like yours create and maintain a technology environment that is safe and productive. At highly competitive rates, we help you control your tech support costs while providing outstanding service. Contact us today for a consultation. We’ll help you evaluate your needs and propose a cost-effective maintenance plan that is customized for your requirements.